Information for Parents
Here at "Student Accommodation Waterford", we are fully aware of the responsibility as providers and managers of student accommodation. We understand how important it is to you that your child is safe and secure, and that they enjoy their time at Waterford Institute of Technology.
For many students, this will be their first experience of renting in Waterford and living away from home. We want your son or daughter to enjoy their stay in Waterford. We also want to ensure that you know we will provide a supportive, safe living environment as well as a brilliant living experience that will help prepare them for life beyond college life.
If you have any questions about the service we provide then we encourage you to speak to our accommodation managers or arrange a visit to look around our rooms. We take any concerns you have very seriously.
This page has been designed to explain any queries you may have as a parent and illustrate all the measures that we put in place to ensure that your child has the best possible time living.
As a parent, peace of mind is key
As a parent, we understand that your main concern is that your son or daughter is living in a safe and secure environment and that he/she will have the necessary support to overcome difficulties with the transition to college life. We can appreciate the issues associated with moving from home for the first time and getting to know new people. As your son or daughter embarks on a new found freedom, our team have the experience and training to give our residents the support and assistance required.
Support on every level
We have a resident warden in Manor Village and staff are available in the office 5 mins from Manor Village and on call 24 hours a day. We have an open door policy and our team are always available to meet with residents, regardless of the request. Our Accommodation Managers pride themselves on keeping residents happy and aim to solve any problem a resident may have. Our team have many years' experience assisting new students. Whether the problem is homesickness, having a problem with housemates, trying to find a doctor or dentist or simply opening a bank account, you will find that our team have dealt with it on many occasions.
Accessibility - We are here for you too
If for what ever reason you wish to discuss a matter with out team, we would be delighted to hear from you. Perhaps you have not heard from your son or daughter for some time and you simply want us to pass on a 'please call home' message. Contact the relevant Village Manager directly on the numbers below or contact our central office on 051 304911.
Health and Safety in residence
The health and safety of our residents is of utmost priority, as such we carry out regular health and safety risk assessments and implement improvements regularly so that student homes continue to be safe places to live. We run campaigns throughout the term asking residents to keep doors and windows locked and to hide any valuables. We strongly recommend that students take out personal possessions insurance at the start of term.
Campus Security & Fire Safety
Our security staff are on call 24 hours a day and regularly patrol each residence.They aim to to keep the apartments safe and secure. Each apartment is fitted dwith a fire extinguisher and fire blanket.